Privacy Policy

Last updated: 23 July 2026

Quick summary

We only collect the information we need to run Hands On Primary.
We never sell your personal information.
You can unsubscribe from our emails at any time.
You can choose whether to accept optional cookies.
If you have any questions, email us at hello@handsonprimary.com.

Welcome

We care about your privacy and are committed to looking after your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices and rights you have under UK data protection law.

Hands On Primary provides downloadable educational resources, creative inspiration, blog content and learning materials for families, educators and anyone who enjoys meaningful arts education.

If you have any questions about this Privacy Policy, please contact us.

Data Controller

Hands On Primary

Business address: To be added

Email: hello@handsonprimary.com

Website:www.handsonprimary.com

1. The information we collect

Depending on how you use our website, we may collect the following information.

Information you choose to provide

This may include:

Your name
Email address
Billing information
Purchase history
Product reviews you choose to leave
Messages you send through our contact form
Newsletter subscription preferences

You only provide this information voluntarily.

Information collected automatically

When you visit our website, some information is collected automatically, including:

IP address
Browser and device type
Pages you visit
Time spent on our website
Referring website
General location (such as country or region)

This information helps us understand how people use our website so that we can continue improving it.

2. How we use your information

We use your personal information to:

Deliver digital products you purchase
Send your free learning pack when you subscribe to our newsletter
Process payments securely
Respond to enquiries
Manage customer support
Publish product reviews where appropriate
Improve our website and resources
Understand how visitors use our website
Send newsletters and occasional updates if you have subscribed
Meet our legal and accounting obligations
Help keep our website secure

We only use your personal information where we have a lawful basis to do so.

3. Our lawful bases

Under UK GDPR, we rely on one or more of the following lawful bases.

Contract

When you purchase one of our products, we use your information to fulfil your order and provide customer support.

Consent

Where you subscribe to our newsletter or agree to optional cookies.

You can withdraw your consent at any time.

Legitimate Interests

To improve our website, understand how it is used, respond to enquiries, prevent fraud and protect our business.

Legal Obligation

Where we are required to keep certain records for tax, accounting or other legal purposes.

4. Newsletter

If you subscribe to our newsletter, we may send you:

your requested free learning pack
creative ideas and inspiration
blog updates
new product announcements
occasional special offers

We will never send marketing emails unless you have chosen to subscribe.

You can unsubscribe at any time by clicking the unsubscribe link included in every email.

5. Payments

Payments are processed securely using Squarespace Payments and any payment methods made available through that service, such as debit or credit cards, Apple Pay or Google Pay where available.

Hands On Primary does not store your full payment card details.

Payment providers process your information according to their own privacy policies and security procedures.

6. Third-party services

To run Hands On Primary, we use trusted third-party providers.

These may include:

Squarespace (website hosting and online shop)
Squarespace Email Campaigns (newsletter delivery)
Squarespace Payments (payment processing)
Pinterest Tag (to understand how visitors interact with our website and Pinterest content)
Squarespace Analytics (website performance and visitor statistics)

These providers only receive the information necessary to provide their services.

As Hands On Primary grows, we may introduce additional services such as customer accounts or other website features. If we do, we will update this Privacy Policy accordingly.

7. Cookies

Our website uses cookies to help it function properly and improve your experience.

Cookies may be used to:

remember your preferences
keep the website secure
understand how visitors use our website
measure the effectiveness of Pinterest content
improve website performance

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie banner or your browser settings.

Please also see our Cookie Policy.

8. Product reviews

If you choose to leave a product review, the information you submit may be displayed publicly alongside your review.

Please avoid including personal information that you would not wish to be publicly visible.

9. How long we keep your information

We only keep personal information for as long as necessary.

For example:

purchase records are retained where required for accounting and tax purposes
newsletter information is kept until you unsubscribe
customer enquiries are retained only for as long as reasonably necessary to respond and provide support

When information is no longer required, it is securely deleted or anonymised where appropriate.

10. Sharing your information

We do not sell your personal information.

We only share your information where necessary with trusted service providers who help us operate Hands On Primary, such as website hosting, payment processing and email delivery.

We may also share information where required by law.

11. International transfers

Some of the third-party providers we use may process information outside the United Kingdom.

Where this happens, appropriate safeguards are in place to protect your personal information in accordance with UK data protection law.

12. Your rights

Under UK GDPR, you have the right to:

request access to your personal information
ask us to correct inaccurate information
request deletion of your personal information where appropriate
restrict certain types of processing
object to certain processing
withdraw your consent where processing is based on consent
request a copy of your personal information in a portable format where applicable

If you wish to exercise any of these rights, please contact us using the details at the top of this page.

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you believe your information has not been handled appropriately.

13. Children's privacy

Hands On Primary creates educational resources designed for children to enjoy with the support of parents, carers and educators.

However, our website is intended for adults who purchase or download our resources.

We do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information, please contact us so that we can investigate and, where appropriate, remove the information.

14. Keeping your information secure

We take reasonable technical and organisational measures to help protect your personal information from unauthorised access, misuse, loss or disclosure.

While no online service can ever guarantee complete security, we work with trusted providers and follow good security practices to help keep your information safe.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, our services or legal requirements.

The latest version will always be available on this page, together with the date it was last updated.

16. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Hands On Primary